logo VFS Global LLC

TITLE:  Call Center Operator

TERM:  Full-time

START DATE/ TIME:  ASAP

DURATION:  4-6 months

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  VFS Global LLC is looking for an enthusiastic easy learner for a seasonal position. Please note that the job offer is temporary. Maximum duration is 6 months depending on the candidate.

JOB RESPONSIBILITIES:
- Receive and respond to inquiries, complaints, and requests for assistance from customers regarding the operations;
- Provide the necessary information about company services;
- Apply retention and customer loyalty during all contacts;
- Perform other job-related duties as may be required to meet organizational needs.

REQUIRED QUALIFICATIONS:
- Fast learning ability;
- Calm and stable character;
- Detail-oriented personality;
- Excellent communication skills;
- Basic knowledge of MS Office, particularly Excel and Word;
- Fluency in English and Russian languages;
- Ability to handle stressful situation.

APPLICATION PROCEDURES:  All interested candidates are welcome to send their CV to: SatenikS@vfsglobal.com by the deadline. Please, specify the position title ("Call Center Operator") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  25 January 2019

APPLICATION DEADLINE:  24 February 2019

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