logo ArmSwissBank CJSC

TITLE:  Customer Service Specialist

TERM:  Full-time

OPEN TO/ ELIGIBILITY CRITERIA:  All qualified candidates

START DATE/ TIME:  ASAP

DURATION:  Permanent, with 3 months of probation period

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  ArmSwissBank CJSC is seeking a skilled and motivated Customer Service Specialist in Operational Services Division, who will perform the responsibilities listed below.

JOB RESPONSIBILITIES:
- Provide high-level customer support;
- Manage Bank's accounts, deposits and other types of accounts;
- Open clients' deposit and other accounts, provide clients with statements on their accounts and transaction statements;
- Prepare and form the Division's transactions and contracts;
- Complement/ withdraw funds from current and deposit accounts by customer request;
- Accept credit payments by non-cash;
- Make reports on operations performed on a daily basis;
- Implement other job-related functions in the Division.

REQUIRED QUALIFICATIONS:
- University degree in Economics;
- Work experience in banking/ financial sector is a plus;
- Initiative, flexible and determined personality;
- High sense of responsibility;
- Excellent communication and organizational skills;
- Teamwork skills;
- Willingness to work with customers;
- Good command of English and Russian languages;
- Excellent knowledge of Microsoft Office software;
- Knowledge of ArmSoftBank software is an advantage.

REMUNERATION/ SALARY:  Competitive, based on experience

APPLICATION PROCEDURES:  All interested and qualified candidates are welcome to fill in the ArmSwissBank Application Form at: http://www.armswissbank.am/upload/vacancy_application_form.docx and send it accompanied with the CV to: hr@armswissbank.am . Please, mention the position title ("Customer Service Specialist") in the subject line of the email. Only shortlisted candidates will be contacted.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  29 January 2019

APPLICATION DEADLINE:  28 February 2019

ABOUT COMPANY:  ArmSwissBank CJSC was founded in 07 October 2004. ArmSwissBank is specialized in corporate, investment and private banking. For more information about the Bank, please visit: www.armswissbank.am.

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