logo Shoonch Yoga Studio

TITLE:  Customer Support Representative

OPEN TO/ ELIGIBILITY CRITERIA:  Students and fresh graduates are welcome to apply.

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  Shoonch Yoga Studio is looking for a motivated and energetic Customer Support Manager to provide exceptional administrative and customer service support.

JOB RESPONSIBILITIES:
- Greet customers and provide them an administrative support;
- Represent and sell products and services to the current and new customers;
- Respond to phone and email inquiries in a timely and professional manner;
- Maintain day-to-day updates to customer software database;
- Carry out financial transactions and reports at the end of each day (cash and credit card transactions);
- Maintain the Company's social media activities (Facebook, Instagram, Twitter and e-mail marketing);
- Undertake other duties such as organizing events and workshops.

REQUIRED QUALIFICATIONS:
- Students and fresh graduates are also welcome to apply;
- Strong sense of urgency, discipline, commitment;
- Well-organized and flexible person;
- Strong team player with excellent interpersonal skills;
- Good communicator with both written and verbal skills with ability to communicate clearly, persuasively, and effectively;
- Customer service oriented with a high degree of attention to detail and love for dealing with people;
- Good command of MS Office, Google Docs and Google Sheets;
- Good graphic design skills or willingness to learn such;
- Knowledge of English and Russian languages will be an advantage;
- Knowledge of social media marketing (SMM) will be an advantage.

REMUNERATION/ SALARY:  Competitive salary, plus complimentary Yoga/ Pilates membership and discount on Company services and products.

APPLICATION PROCEDURES:  To apply for this position, please send your CV to: info@shoonch.com . Please, mention the position title ("Customer Support Representative") in the subject line of the email. The Company is grateful to all interested applicants; however, only shortlisted candidates will be contacted for the interview.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  02 August 2019

APPLICATION DEADLINE:  01 September 2019

ABOUT COMPANY:  Shoonch CJSC, meaning Breath in English language, is a yoga and pilates studio founded in 2007 in Yerevan. Here various styles and levels of Hatha yoga are practiced on a regular basis. For more information, please visit: http://shoonch.com/.

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