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TITLE:  Head of Debt Collection Unit

TERM:  Full-time

START DATE/ TIME:  ASAP

DURATION:  Permanent, with a probation period of 3 months

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  Varks.am is looking for a Head of Debt Collection Unit. The incumbent will organize, direct and ensure effective and efficient debt collection process.

JOB RESPONSIBILITIES:
- Oversee and direct the teams within Debt Collection Unit;
- Improve processes and develop comprehensive procedures;
- Establish efficient cooperation with the related structural and functional units, business partners and suppliers;
- Lead large number of staff, ensuring consistent development and feedback;
- Ensure compliance with RA legislation and CBA legal acts;
- Maintain smooth and efficient workflow, prioritize and delegate the work within the Unit;
- Analyze portfolio and make data driven decisions;
- Set targets, develop KPIs, perform initiatives to improve key results;
- Implement and improve employee motivational system;
- Mitigate operational and fraud risks based on the risk appetite;
- Target best practices and automate processes to the possible extent;
- Improve analytical reporting to meet business needs.

REQUIRED QUALIFICATIONS:
- Higher education in Business Administration or Finance;
- At least 5 years of working experience in financial institutions in a managerial position;
- Sound skills in project management;
- Ability to lead large number of employees;
- Strong interpersonal and time management skills;
- Fluency in Armenian, English and Russian languages;
- Advanced troubleshooting and multi-tasking skills;
- Excellent MS Office knowledge;
- Strong participative and supportive leader skills and ability to coordinate the increasing number of subordinates;
- Stress-resistant and self-motivated personality.

APPLICATION PROCEDURES:  Interested candidates are welcome to send their CV to: cv@varks.am indicating the position title ("Head of Debt Collection Unit") in the subject line of the email. Only shortlisted candidates will be contacted.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  12 August 2019

APPLICATION DEADLINE:  05 September 2019

ABOUT COMPANY:  Varks.am is represented by "Varks.am UCO" CJSC which is a finance organization. To get more information about the Company, please visit: https://www.varks.am/.

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