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TITLE:  Russian Speaking Back Office Officer

TERM:  Full-time, in shifts for a total of 40 hours/ week (5 days a week, 8 hours per day); shifts apply to weekends as well.

START DATE/ TIME:  ASAP

DURATION:  Permanent, with 3 months of probation period

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  FXTM Armenia is looking for a candidate to fill the position of Russian Speaking Back Office Officer. The incumbent will report directly to Back Office Team Lead in Armenia and Global Head of Back Office.

JOB RESPONSIBILITIES:
- Responsible for transactions processing;
- Monitor the correct workflow (deposit/ withdrawal process in internal systems);
- Responsible for communication and coordination with different departments;
- Responsible for customer relationship management: coordinate with clients for orders, payments and issue resolution;
- Handle customers' inquiries regarding payments;
- Prepare reports and analysis.

REQUIRED QUALIFICATIONS:
- University/ college degree in Economics, Accounting, Finance or a related field;
- Fluency in English and Russian languages, both written and oral;
- Relevant experience will be considered an advantage;
- Computer literacy; very good knowledge of MS Excel and MS Word;
- Excellent communication and monitoring skills;
- Ability to work comfortably in a high-pressure environment, as well as work to strict deadlines;
- Ability to work in shifts.

REMUNERATION/ SALARY:  Competitive, medical insurance will be provided after 3 months of employment.

APPLICATION PROCEDURES:  To apply for this position, please follow the link: https://workable.com/j/C82B9A3C28 . Early applications are encouraged and welcomed. All applications will be treated confidentially. Only shortlisted candidates will be contacted for the interview.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  21 August 2019

APPLICATION DEADLINE:  20 September 2019

ABOUT COMPANY:  FXTM Armenia is represented by FTG Consultants LLC, which is subsidiary of FXTM. FXTM is an international online forex broker. The Company serves its clients from over 180 countries in Europe, Africa and Asia by offering trading instruments, platforms and accounts, depending on needs of the customers. For more information about the Company, please visit: www.forextime.com .

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