Y.S. LLC

TITLE:  Customer Support Assistant

TERM:  Full-time

OPEN TO/ ELIGIBILITY CRITERIA:  Young specialists with no experience are also welcome to apply.

START DATE/ TIME:  ASAP

DURATION:  Long-term

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  Y.S. LLC is looking for a motivated and flexible candidate for the position of Customer Support Assistant. The successful candidate will be required to provide excellent customer service to clients via social media, phone and email. He/ she will work remotely for the first 3 months.

JOB RESPONSIBILITIES:
- Assist clients on different social media platforms;
- Answer e-mails and calls;
- Demonstrate impeccable telephone manners;
- Send inquires and issues to the appropriate department;
- Report to the Management;
- Deal with complaints of a varying nature promptly and effectively;
- Liaise with all departments to resolve issues;
- Provide all relevant information to clients regarding products or other related things.

REQUIRED QUALIFICATIONS:
- Excellent knowledge of Armenian, Russian and English languages;
- Excellent spoken and written communication skills;
- Excellent typing skills;
- Ability to work efficiently under pressure;
- Punctuality and sense of responsibility.

REMUNERATION/ SALARY:  Competitive

APPLICATION PROCEDURES:  To apply for this position, please send your CV to: hr.ys.llc@gmail.com . Please mention the position title ("Customer Support Assistant") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  04 September 2019

APPLICATION DEADLINE:  22 September 2019

ABOUT COMPANY:  Y.S. LLC is a retail company founded in 2012. The main scope of activity includes selling of jewelry items.

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