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Technical Writer
Questrade International
18 Nov 2020

Technical Writer

Company: Questrade International Inc., Armenian Branch
Location: Yerevan, Armenia
Deadline: 17 December 2020

JOB DESCRIPTION: 

Questrade International is looking for a Technical Writer to provide and support documentation for multiple areas such as solution architecture, API design and software engineering. The ideal candidate has a proven experience in a highly technical field, such as software development, computer science, or engineering. The Technical Writer reports to Senior Manager, Software Engineering.

RESPONSIBILITIES: 

- Collaborate with multiple stakeholders to document new builds, including proprietary software, products, and services. This could include the development, writing and organizational logic for product manuals, installation guides, trouble-shooting documents, FAQs and help topics;
- Write content (from notes to full-length documentation) for "how to" examples, presentations, release notes, software diagrams;
- Responsible for ownership of content over the full development life-cycle;
- Identify and recommend steps to resolve documentation and/ or process issues; this can include suggestions for improvements to systems;
- Work closely with the solution architecture and software development team to ensure the software documentation is understandable and complete;
- Review current technical materials, then analyze and copy-edit for readability, accuracy, and efficacy;
- Review API documentations and identify gaps of information;
- Maintain up-to-dated documentation for different projects.

REQUIRED QUALIFICATIONS: 

- Degree, diploma and/ or at least 3 years of relevant experience;
- Experience in technical writing, specifically in the financial services industry and/ or documenting finance-related software;
- Experience in creating Software architecture diagrams, Block, sequence and UML diagrams;
- Experience or familiarity with distributed systems architecture concepts;
- Experience or familiarity with cloud providers (GCP, AWS, Azure);
- Knowledge of technical analysis tools;
- Knowledge of technical aspects of financial market operations;
- Impeccable grammar, writing, editing, and proofreading skills;
- Ability to work in a team environment and interact effectively with project stakeholders;
- Strong problem-solving and decision-making skills;
- Excellent time-management and organizational abilities that facilitate structured teamwork;
- Reliable self-starter with attention to detail and enthusiasm for quality;
- Ability to write clearly in English language about complex topics (samples required).

APPLICATION PROCEDURES: 

Interested candidates are welcome to send their CV to: atatulyan@questrade.com indicating the position title ("Technical Writer") in the subject line of the email.

Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

ABOUT COMPANY: 

Questrade International Inc. is an affiliate company to Questrade Inc., an online brokerage in Canada. In October 2010, the Company officially opened an international branch in Yerevan, Armenia. From a humble beginning of a few employees, the branch in Armenia has grown to a team of over sixty. To learn more about the Company, please visit: www.questrade.com/home.