TERM
: 
Full-time (09:00-18:00 with a one-hour lunch break)
JOB DESCRIPTION
: 
HSBC Bank Armenia CJSC is looking for an enthusiastic person full of drive and energy who is ready to pass a 3 to 9 months paid internship in the Banking Services Department which assumes full-time involvement from 09:00-18:00. The intern will pass proper on-the-job training and will get acquainted with HSBC policies, systems, requirements and culture.
RESPONSIBILITIES
: 
- Review customer profiles adhering to policies, procedures and standards;
- Assist and in a very short time cover the daily duties of Banking Operations Agent;
- Provide efficient and courteous response to customer enquiries concerning operational issues within established guidelines;
- Review and maintain corporate and personal account related maintenance received from branches;
- Prepare different advices upon customer request;
- Make investigations on customer data upon regulatory, state bodies requests;
- Actively assist in handling the Department's ongoing initiatives, including archive related tasks.
REQUIRED QUALIFICATIONS
: 
- At least 3rd year of study at university, preferably in Finance or Economics;
- Good knowledge of PC and office equipment;
- Good level of written and spoken Armenian, English and Russian languages;
- Good knowledge of Microsoft Office (Word, Excel);
- Prior work experience in financial institutions is a plus;
- Self-motivated and enthusiastic personality;
- Excellent communication skills;
- High sense of responsibility;
- Good team player.
The following skills are essential for this role:
- Ability to handle several tasks simultaneously being guided by correct prioritization principles;
- Ability to work under pressure;
- Ability to contribute to healthy atmosphere within the team.
APPLICATION PROCEDURES
: 
To apply for this role, please send your full CV and Cover Letter to:
vacancy.armenia@hsbc.com indicating the position title ("Banking Operations Intern") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.
REMUNERATION/ SALARY
: 
68,000 AMD (Net)