TERM
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Full-time (09:00-18:00 with a one-hour lunch break)
JOB DESCRIPTION
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HSBC is looking for a Product and Propositions Officer. The ideal candidate thinks, sees and does things differently and can represent and relate to its diverse global customer base. The Company wants a candidate who is motivated, curious, courageous, collaborative and dedicated.
RESPONSIBILITIES
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- Analyze customer base to understand customer needs and conduct market research to identify market trends, with a view to develop new products and services or enhancements in the existing products range;
- Ensure all RBWM products meet regulatory and Group requirements and conduct periodical review to assure thereof;
- Design, develop and implement HSBC Bank Armenia RBWM products and propositions, ensuring that offered products are up to date and within market trends. Product range includes personal products/ propositions, insurance and wealth products in line with Group strategy and product catalog;
- Develop and implement business projects for HSBC RBWM as well as proper representation of RBWM business in projects initiated/ managed by other business lines/ units when required;
- Business management of IT developments/ enhancements connected with new products/ propositions, existing products/ services features/ functionalities changes and enhancements when required;
- Provide business insight and requirements for development and implementation of marketing campaigns related to RBWM products/ propositions;
- Take full ownership and responsibility for developing RBWM product related marketing materials, presentations, promotional materials and act as public website business owner from product perspective, including public website content;
- Conduct various Group required exercises and ensure timely submission of reports;
- Provide training and consulting to the sales force on RBWM products/ propositions;
- Support implementation of RBWM projects as/ when required, representing RBWM in projects impacting RBWM at local and Regional/ Group levels;
- Cover team members as/ when required.
REQUIRED QUALIFICATIONS
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- University degree in Economics, Banking, Business Administration or equivalent;
- At least 3 years of experience in financial services mainly in analytics, product development, operations, process change management;
- Strong experience in retail banking, including product and propositions development;
- Strong knowledge in local (mainly CBA) regulations, policies and procedures; knowledge of HSBC Group policies is a plus;
- Enhanced ability of forward thinking and proactivity;
- Ability to define and propose strategic directions and present to management;
- High proficiency in spoken and written English and Armenian languages;
- Excellent interpersonal and communication skills;
- Ability to work under pressure and in tight deadline;
- Attention to details.
APPLICATION PROCEDURES
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All interested and qualified candidates are encouraged to send their full CV to:
vacancy.armenia@hsbc.com indicating the position title ("Product and Propositions Officer") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.
REMUNERATION/ SALARY
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Competitive