JOB DESCRIPTION
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Zeppelin Armenia is looking for a candidate for the position of Internal Sales Representative. To perform the job successfully, the incumbent must have good technical skills, people skills, and problem-solving capabilities, and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
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- Establish, qualify and maintain contact with assigned customers to increase sales of parts and service solutions;
- Provide customers with solutions to meet customer requirements after thoroughly analyzing needs;
- Contact the typical customer with the assigned yearly plan;
- Continually update the customer's equipment population, contacts, mobile and office phone information, address and other customer relationship management information;
- Promote all aspects of the dealership by selling parts, service, labor, Customer Support Agreements (CSAs), and generate engine and machine sales leads;
- Build strong relationships with customers and be their primary point-of-contact at the dealership;
- Advise customers on Equipment Management Solutions by understanding how customers use their equipment within their business, organize their equipment life cycles, and determine their maintenance intervals;
- Build customer loyalty by following up on service or parts orders, assuring requests are addressed in a timely manner, and by networking within customer accounts.
REQUIRED QUALIFICATIONS
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- Higher education, preferably technical degree, or desire to learn the technical product;
- Knowledge of English language, ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and procedure manuals; technical language skills; ability to write routine reports and effective correspondence; ability to speak effectively before groups of customers or employees of the Organization;
- Math ability: ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area and volume;
- Mechanical ability: ability to understand the basic dynamics of equipment operation and design, and Parts Product applications;
- Computer skills: demonstrable proficiency in software applications of Microsoft Excel, Word, and PowerPoint, dealer CRM, dealer 1C.
APPLICATION PROCEDURES
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Interested candidates are welcome to send their CV to:
hr.armenia@zeppelin.com , mentioning the position title ("Internal Sales Representative") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.
REMUNERATION/ SALARY
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Fixed salary and sales commission