TERM
: 
Full-time
JOB DESCRIPTION
: 
Ucom is looking for an IT Business Analyst to be responsible for submitting and analyzing requests for amendments/ improvements of the billing system and tracking their execution.
RESPONSIBILITIES
: 
- Collaborate with the Company's operating units, collect and analyze requests for improvements/ changes of the billing system;
- Develop documents, based on the results of business analysis;
- Provide support to the billing system execution, management and adjustment;
- Act as a development team contact person;
- Provide analytical support to the preparation of reports for the Company's operational units and staff;
- Perform system testing after each new billing software release;
- Organize and implement billing system training for Company employees;
- Become an expert on billing products, functions and processes;
- Identify process improvement opportunities; work with team members to identify and implement best practices;
- Participate in the implementation of billing system projects;
- Perform other job-related tasks as assigned.
REQUIRED QUALIFICATIONS
: 
- Higher education in IT, Mathematics or other related field is desirable;
- At least 1 year of experience in IT, software development or telecommunication;
- Business analysis experience of software systems is desirable;
- Knowledge and experience of telecommunications is desirable;
- Excellent analytical skills;
- Experience of working with Microsoft Office software package (Excel, Word, Outlook, PowerPoint, Visio);
- Experience of working with billing systems will be an advantage;
- Excellent business communication written and oral presentation skills;
- Advanced proficiency in English language.
APPLICATION PROCEDURES
: 
Interested candidates who meet the requirements above and are confident that their background and experience qualify them for the position, are welcome to send their resume to:
career@ucom.am mentioning the position title ("IT Business Analyst") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.