Jobs and Careers

JOB DESCRIPTION: 

HSBC Bank Armenia is currently seeking a dynamic and ambitious specialist to join its team in the role of Business Management, Optimization and Planning Officer for Armenia.

RESPONSIBILITIES: 

- Support RBWM (Retail Banking and Wealth Management) projects, provide business requirements for RBWM projects, represent RBWM in all relevant projects locally and at regional/ Group level, coordinate projects related User Acceptance Testing and handle other activities as required;
- Conduct analysis and research of RBWM products/ processes/ channels in order to come up with valuable recommendations for optimization;
- Support with planning of RBWM IT Order Book and further monitoring of IT and project related costs;
- Monitor RBWM Intragroup charges to make sure that costs received are in line with services provided, challenge and dispute as appropriate;
- Generate, analyse and present management information, provide specialized operational support to network and RBWM in scope of Run The Bank and Change The Bank projects and initiatives;
- Develop process flows and procedures stemming from RTB (Run the Bank) and CTB (Change the Bank) projects and initiatives;
- Develop and deliver trainings to the network and other stakeholders on new processes, procedures stemming from RTB and CTB projects;
- Provide specialized operational support to Network Distribution and RBWM as a whole within prescribed quality standards and deadlines.

REQUIRED QUALIFICATIONS: 

- Graduate/ post-graduate degree with business-related qualifications such as Economics, Banking, Financial Services or equivalent;
- At least 2 years of proven and broad-based financial services experience, concentrating on analytics, operations, or equivalent;
- Knowledge of local (mainly CBA) regulations;
- High proficiency in spoken and written English and Armenian languages;
- High level of self-organization and self-esteem;
- Strong communication, presentation and persuasion skills;
- Strong ability to work under pressure and with tight deadlines, ability to handle multiple initiatives simultaneously;
- Enhanced ability of forward thinking and proactivity, applying challenge and seeking insights;
- Ability to define, propose and persuade initiatives in line with strategic directions of the Business;
- Timely delivery of projects and within set budgets;
- Proven self–motivational, analytical, planning, negotiation, organizational, problem–solving skills;
- Demonstrable commitment and contribution.

APPLICATION PROCEDURES: 

All interested and qualified candidates are encouraged to send their CV and Cover letter to: *******.*******@****.*** . Please, put the position title ("Business Management, Optimization and Planning Officer") in the subject line of the email. Only shortlisted candidates will be invited for interviews.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

REMUNERATION/ SALARY: 

Competitive

OPEN TO/ ELIGIBILITY CRITERIA: 

All qualified candidates