Jobs and Careers

JOB DESCRIPTION: 

If you are a person with an eagerness to find out-of-box solutions and use innovations, strong interpersonal and communication skills, the ability to work in a team and a high sense of responsibility, EvocaBank is waiting for you.

RESPONSIBILITIES: 

- Answers customer’s phone calls and provide necessary information;
- Identification of customer needs, consultation and sales through phone calls, electronic media and communication software;
- Check up, process and implement customer messages received from remote service systems;
- Work with databases, implementing data entries;
- Prepare and present relevant reports.

REQUIRED QUALIFICATIONS: 

- University degree;
- At least a year's professional experience at bank as a Call center specialist;
- Good knowledge of MS Office, electronic communication software like Skype, Viber, WhatsApp, etc;
- Excellent communication skills, literate speech;
- Customer-oriented approach;
- Ability and desire to learn quickly;
- Advanced skills of customer acquisition and sales;
- Negotiation and conflict management skills;
- Fast orientation;
- Initiative and high sense of responsibility
- Excellent knowledge of Russian and English languages.

APPLICATION PROCEDURES: 

Interested applicants should send their CVs to: **@*****.** indicating "Call Center Specialist (Night shift)" in the subject line of the e-mail. Only short-listed candidates will be interviewed. Working days: every 3rd day, working hours: 21:00-09:00.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.