Jobs and Careers

TERM: 

Shift work

JOB DESCRIPTION: 

Ameriabank is looking for a Client Manager at Customer Service Unit. The incumbent will be responsible for presentation of the Bank services to the clients.

RESPONSIBILITIES: 

- Provide consultation to clients and duly present any service offered by the Bank;
- Compile packages of documents required for opening bank, deposit and card (debit and credit) accounts and check their completeness and accuracy;
- Process bank, deposit and card accounts opening, provide to holders issued plastic cards;
- Compile and maintain client folders in hard and electronic form (including in the Bank operational system, and CRM database);
- Track client account turnover, offer (sell) new banking services;
- Act as intermediary in "client-Bank subdivisions" relations;
- Prepare and provide account statements, confirmations and handouts to clients;
- Report to line manager.

REQUIRED QUALIFICATIONS: 

- University degree in Accounting, Finance or Economics;
- At least 1 years of work experience, from which at least 6 months in customer service;
- Good knowledge of basic banking and accounting principles;
- General understanding of banking and civil legislation;
- Good knowledge of Microsoft Office package and AS-Bank 4.0 Operational Day;
- Excellent knowledge of Armenian, Russian and English languages;
- Excellent communication skills and polite manners;
- Detail-oriented and alert person;
- Excellent teamwork skills;
- Ability to quickly navigate and make decisions in conflict situations.

APPLICATION PROCEDURES: 

All interested and qualified candidates are welcome to fill in the attached Application Form, enclose the CV, including relevant qualifications, experience and contact information for professional references, and send to: **.******@**********.** . Please, indicate the position title ("Client Manager, Customer Service Unit") in the subject line of the email. Only short-listed candidates will be interviewed.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

REMUNERATION/ SALARY: 

Competitive

ATTACHMENTS:

Application Form