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Computer Systems Administrator
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Company: Digital Edge
Location: Yerevan, Armenia
Duration: Permanent
Deadline: 29 October 2019

TERM: 

Full-time

JOB DESCRIPTION: 

Digital Edge is seeking a Computer Systems Administrator with a good knowledge of English language to join its technical support team.

RESPONSIBILITIES: 

- Monitor IT systems;
- Work with monitoring/ alerting systems, troubleshoot and solve arising issues with engaging other teams if needed;
- Act rapidly in critical situations, handling multiple alerts simultaneously;
- Be able to ensure high availability and SLA's;
- Control the accuracy of responses to all received claims and problems from clients;
- Manage, track, report and process assigned tickets daily and across shifts;
- Redirect problems to the appropriate departments;
- Create reports and ensure proper workflow;
- Work in 24x7 team, with day and night shifts.

REQUIRED QUALIFICATIONS: 

- Written and verbal communication skills in English language;
- Bachelor's degree in Computer Science, Engineering or any other related field;
- Good knowledge and hands-on experience with Windows and Linux Servers;
- Troubleshooting and customer service skills;
- Strong analytical and organizational skills, with passionate attention to detail;
- Ability to multi-task, prioritizing multiple objectives and initiatives.

APPLICATION PROCEDURES: 

To apply for this position, please submit your CV in the English language to: ****.*******@***********.*** mentioning the position title ("Computer Systems Administrator") in the subject line of the email.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

REMUNERATION/ SALARY: 

Competitive, depending on previous experience and skills

ABOUT COMPANY: 

Digital Edge is represented in Armenia by Techbox LLC. Digital Edge provides managed cloud solutions, as well as information technology support services. For more information, please visit: http://www.digitaledge.net/.