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Customer Care Specialist
| Company: | IDeA |
|---|---|
| Duration: | Long-term, with 3 months of probation period. |
| Start Date: | 20 July 2018 |
| Deadline: | 25 June 2018 |
| Announcement Code: |
TERM:
Full-timeJOB DESCRIPTION:
IDeA Foundation is looking for a Customer Care Specialist.RESPONSIBILITIES:
- Present comprehensive information on services provided by the Tourist Information Centre;- Respond to visitors' inquiries;
- Provide supportive materials to visitors;
- Supply and sell products and services;
- Rent products and keep track of the property maintenance;
- Regularly inspect the quality of rental equipment.
REQUIRED QUALIFICATIONS:
- Higher education;- Experience or education in Tourism, Hospitality or Sales;
- Experience in customer care in private sector: restaurants, hotels and B&Bs;
- Working knowledge of Armenian, English and Russian languages;
- Computer skills (Microsoft office and PowerPoint);
- Good communication and listening skills;
- Ability to learn fast;
- General knowledge of PR and marketing tools.
APPLICATION PROCEDURES:
All interested candidates are kindly requested to submit their CV to: **@****.** . Please indicate the title of the position ("Customer Care Specialist") in the subject line of the email. IDeA Foundation is grateful to all interested applicants; however, only shortlisted candidates will be contacted for the interview.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
