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16 Feb 2026
Customer Relations Manager
| Company: | Berlin-Chemie/Menarini |
|---|---|
| Location: | Yerevan, Armenia |
| Duration: | Long-term |
| Start Date: | ASAP |
| Deadline: | 09 May 2022 |
TERM:
Full-timeJOB DESCRIPTION:
Berlin-Chemie AG Armenian Representation is looking for a hard-working, well-organized, responsible and highly motivated Customer Relations Manager to join its team.RESPONSIBILITIES:
- Support headquarter in ensuring permanent availability of the products of Berlin-Chemie AG on the national market;- Process, revise and monitor orders and supply co-stocks and distributors considering demand and accounts payable, manage customers;
- Build trustful, well-organized cooperation with co-stock holders and distributors;
- Support headquarter in collection of in-time payments;
- Optimize the level of inventories in co-stocks and at distributors;
- Permanently observe product shelf life and expiry dates;
- Prepare, monitor and get reports for marketing action through distributors;
- Do active stock management;
- Organize and follow up the Due Diligence procedure of new and existing distributors;
- Deal with complaints of co-stock holders and distributors;
- Responsible for logistic activities and communication in case of recall and withdrawals, according to SOP and WI;
- Prepare regular reports to headquarter and Country or General Management;
- Support the team in preparation of the Budget;
- Support headquarter with monthly production planning, pricing and other related activities using different IT programs;
- Coordinate with the Local Regulatory Manager the status of planned and running regulatory processes and update necessary software tools monthly.
Note: The listing shows a selection of typical tasks. The position contains further tasks that are similar to the listed ones. Some different tasks could be assigned by headquarter or the Country Manager.
REQUIRED QUALIFICATIONS:
- University degree in Business Administration or extensive experience in the working area;- Experience in pharma business will be considered as a strong advantage;
- Fluency in Armenian, Russian and English languages;
- Advanced knowledge of Excel;
- Excellent communication, presentation, interpersonal and client-facing skills;
- Multi-tasking skills, ability to meet targets and deadlines.
APPLICATION PROCEDURES:
Interested candidates are requested to send their resume to: **************@*************.*** . Please mention the position title ("Customer Relations Manager") in the subject line of the email. Only shortlisted candidates will be invited for the interview.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
