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Customer Service Specialist
| Company: | EGT Express |
|---|---|
| Duration: | Long-term, with 3 months of probation period |
| Start Date: | ASAP |
| Deadline: | 04 July 2019 |
| Announcement Code: |
TERM:
Full-timeJOB DESCRIPTION:
EGT Express is looking for an experienced Customer Service Specialist to follow-up orders in progress and timely notify customers upon arrival. The incumbent should manage incoming and outgoing communication and document flow related to order execution. The successful candidate should have excellent communication and good problem-solving skills. Experience in international transportation and logistics is a plus.RESPONSIBILITIES:
- Responsible for orders follow-up and tracking;- Keep records of sales leads and orders;
- Responsible for customer database maintenance;
- Notify customer upon order arrival;
- Duly inform about expected arrivals and loading/ unloading status of the trucks;
- Maintain filing system.
REQUIRED QUALIFICATIONS:
- Good knowledge of logistics and transportation processes, as well as international trade practices;- Fluency in English, Russian and Armenian languages;
- Good communication skills;
- Experience in customer service activities is a plus;
- Experience with international companies is a plus.
APPLICATION PROCEDURES:
Interested candidates who are eligible for this job are welcome to send their most updated CV to: *******@**********.*** with CC to: *.********@**********.*** indicating the title of the position ("Customer Service Specialist") in the subject line of the email.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
