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16 Feb 2026
Customer Service Specialist
| Company: | ID Bank |
|---|---|
| Location: | Yerevan, Armenia |
| Duration: | Permanent, with 3 months of probation period |
| Start Date: | ASAP |
| Deadline: | 13 February 2020 |
TERM:
Full-timeJOB DESCRIPTION:
ID Bank is looking for an experienced, motivated and qualified candidate for the position of Customer Service Specialist to fulfil the responsibilities listed below.RESPONSIBILITIES:
- Render customer service, implement settlement services (cash and non-cash);- Open, service client accounts, attract and service deposits, service loans, implement payment and settlement transactions;
- Process and provide gold-ledged loans;
- Implement cash and non-cash foreign currency purchase and sale;
- Accept utility payments, provide relevant consultation on services rendered by the Bank;
- Identify clients' needs, attract new clients;
- Implement sales/ cross-sales of services rendered by the Bank;
- Implement other operation as instructed by the immediate supervisor and/ or defined by internal legal acts of the Bank.
REQUIRED QUALIFICATIONS:
- Higher education in Economics or Finance;- 1-2 years of work experience in the sphere of banking;
- Experience in working with cash;
- Knowledge of RA banking legislation;
- Good knowledge of computer (MS Office);
- Good knowledge of Armenian, English and Russian languages;
- Communication and negotiation skills;
- Sales skills;
- Willingness to work in a team;
- Ability to work in different situations and fast orientation.
APPLICATION PROCEDURES:
All interested candidates who meet the requirements above and are confident that their background and experience qualify them for this position, should send the filled in application form attached to this announcement to: **@******.** . Please mention the position title ("Customer Service Specialist") in the subject line of the e-mail. Only short-listed candidates will be contacted.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
Application Form - ID Bank Application Form.zip
