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Head of Customer Distance Support Center
| Company: | Global Credit |
|---|---|
| Deadline: | 12 May 2018 |
| Announcement Code: |
JOB DESCRIPTION:
"Global Credit" UCO CJSC is looking for a Head of Customer Distance Support Center.RESPONSIBILITIES:
- Manage the Department and be responsible for the performance;- Ensure the uninterrupted operation of the Department and the efficient use of resources;
- Present proposals for improving existing processes;
- Participate in the implementation of various projects;
- Organize new customer attraction through advertisement or other announcements with all the distance communication channels;
- Organize the sales process, collect information and perform analyses, make reports;
- Carry out reporting on the work done by the Department;
- Collect complaints and suggestions from clients and make reports;
- Organize the necessary courses for the employees to increase the effectiveness of the work;
- May be required to perform other duties arising out of the labor need.
REQUIRED QUALIFICATIONS:
- Higher financial, economic or mathematical education;- At least 3 years of working experience in financial-banking sector (preferably in service and lending sectors);
- Management experience;
- Initiative, responsible, results-oriented and purposeful person;
- Excellent communication, collaboration and negotiation skills;
- Analytical thinking and ability to solve problems;
- Fast orientation skills;
- Ability to work in a fast and rapidly changing environment;
- Ability to work with a large amount of information and be attentive to details;
- Ability to simultaneously implement different assignments;
- Knowledge of legislation;
- Excellent knowledge of MS Office and Outlook;
- Knowledge of AS Bank 4.0 is an advantage;
- Excellent knowledge of Armenian language, good command of English and Russian languages․
APPLICATION PROCEDURES:
To apply for the job, please follow the link: https://www.globalcredit.am/about-us/career.html , download and fill in the job application form, then send it to: *********@************.** . Please mention the position title ("Head of Customer Distance Support Center") in the subject line of the email. The Company thanks all the interested applicants; however, only shortlisted candidates will be contacted for an interview.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
