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Helpdesk Administrator/ IT Department
This announcement has been retrieved
Company: CBA
Location: Yerevan, Armenia
Deadline: 20 June 2022

TERM: 

Full-time

JOB DESCRIPTION: 

The Central Bank of Armenia is looking for an energetic Administrator to join the CB Helpdesk team. The ideal candidate should be supportive, should have consulting skills, as well as the ability to communicate and collaborate.

RESPONSIBILITIES: 

- Coordinate software maintenance, manage the tickets received in the Helpdesk;
- Provide primary service for repetitive requests from the Management Center, provide necessary assistance;
- Responsible for administration of the "Help Service" to effectively coordinate software and technical works;
- Monitor deadlines of the work performed by the software administrators, analyse and prepare reports;
- Participate in the development of documents regulating the work of the Helpdesk.

REQUIRED QUALIFICATIONS: 

- University degree;
- Relevant work experience is a plus;
- Fluency in Armenian language; technical knowledge of Russian and English languages;
- Ability to use basic computer maintenance tools;
- Servicing skills;
- Communication skills;
- Consulting skills;
- Analytical thinking;
- Cooperation skills;
- Teamwork skills.

APPLICATION PROCEDURES: 

Interested candidates are welcome to apply for the job by following the link: https://tinyurl.com/3bpj9nba. For additional information, please call at: (+37410) 59-26-34, People and Corporate Culture Department.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

ADDITIONAL NOTES: 

Please note, that only shortlisted candidates will be contacted and notified of the further selection process.