Jobs and Careers

JOB DESCRIPTION: 

Under the overall guidance of the Operations Manager and direct supervision of HR Analyst, the HR Associate ensures execution of transparent and efficient HR services, promoting a collaborative, client-oriented approach and promoting the maintenance of high staff morale.
The HR Associate works in close collaboration with the other Operations units, the Programme, and the project teams in the CO, and the GSSC to exchange information and ensure consistent service delivery.

RESPONSIBILITIES: 

.Summary of Key Functions
1. Implementation of HR strategies and policies;
2. Implementation of HR services;
3. Support to knowledge building and knowledge sharing.

1. Ensure implementation of HR strategies and policies, focusing on achievement of the following results:
- Full compliance of HR records and reports with UN/UNDP rules, regulations, policies, procedures and strategies;
- Provision of support and inputs to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management;
- Provision of information to the management and personnel on the implementation of HR policies, corporate strategies, rules and regulations, and proper use of contractual modalities.

2. Ensure implementation of HR services, focusing on the achievement of the following results:
- Provision of support to regular interaction with GSSC on recruitment processes, position and contract management, and separations;
- Provision of support in preparation of job descriptions and vacancy announcements, compiling matrixes, screening of candidates, verification of academic background information, requesting references, preparation of long and short lists; administering written/technical tests, facilitating interview panels and performing the function of Secretary (taking notes, preparing interview reports) for recruitments delegated to the Country Office;
- In coordination with the direct supervisor and in cooperation with the Hiring Managers, submission of requests and appropriate documentation to GSSC for non-delegated actions;
- Provision of inputs, maintenance and update of the Country Office staffing table and rosters; maintenance of a proper filing system for HR records and documents;
- Provision of information for cost-recovery bills for HR services provided by UNDP to Projects and other Agencies;
- Creation and update of positions in ERP, association and update of positions to chart fields, in coordination with budget owners and in cooperation with the Finance Unit;
- Provision of support to personnel on queries related to absence/leave (annual, certified, uncertified, ML, PL) when required;
- Provision of orientation and monitoring of the onboarding process of new staff;
- Provision of assistance to performance management reporting and monitoring, when required;
- Provision of support to UNDP’s participation in inter-agency exercises and surveys, such as interim and comprehensive local salary surveys;
- Provision of administrative support to retirees as applicable;
- Perform other duties as required;

3. Support knowledge building and knowledge sharing focusing on the achievement of the following results:
- Organization and participation in the trainings for the operations/ projects staff on HR matters;
- Provision of support, information and follow-up on learning opportunities and activities;
- Contribution to knowledge networks and communities of practice.

Institutional Arrangement
The HR Associate works under the direct supervision of the HR Analyst.

REQUIRED QUALIFICATIONS: 

Minimum Education requirements:
- Secondary education is required;
- A university degree in Human Resources, Business Administration, Public Administration, Social Sciences or an equivalent field will be given due consideration, but it is not a requirement.

Minimum years of relevant work experience:
- Minimum of 6 years (with a High School Diploma) or 3 years (with a Bachelor’s degree) of progressively responsible HR and/ or administrative experience at the national or international level is required.

Required skills:
- Experience in the use of computers, office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems, such as ERP;
- Excellent written and oral communication skills.

Desired skills in addition to the competencies covered in the Competencies section:
- Experience in providing wide range of HR services;
- Experience in maintenance of HR documentation, records, provision of HR advisory services;
- Experience or familiarity with HR operating and reporting systems, including experience in the use of an ERP system (i.e. Quantum) is an advantage;
- Experience or familiarity with the interpretation and application of UN/UNDP policies, rules and regulations is desirable;
- Working experience with the UN/UNDP is an advantage.

Required Language(s):
- Fluency in English and Armenian languages;

Professional Certificates:
- Certification in HR is desirable.

COMPETENCIES

Core
Achieve Results:
Level 1: Plans and monitors own work, pays attention to details, delivers quality work by the deadline
Think Innovatively:
Level 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements
Learn Continuously:
Level 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:
Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:
Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:
Level 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:
Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination


Cross-Functional and Technical Competencies

Business Management: Working with evidence and data
- Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.

HR: Assessment and Selection
- Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs.

HR: Recruitment design and management
- Knowledge of, and ability to design and manage end-to-end recruitment processes.

HR: Performance management
- Knowledge of and ability to guide the application of performance management theory, systems and tools, incl. articulation of expectations, setting objectives and performance standards; conducting performance-related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases.

Administration and Operations: Documents and records management
- Overall document (hard or electronic) management; registry and retention policy including storing and archiving.

Business Management: Digital Awareness and Literacy
Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.

Business Management: Customer satisfaction/Client management
- Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.

APPLICATION PROCEDURES: 

All qualified and interested candidates may view the vacancy notice and apply through the following link: https://tinyurl.com/HR-Associate-undp

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

ADDITIONAL NOTES: 

Contract Type: NPSA - National Personnel Service Agreement
Level: NB3/NPSA6

ABOUT: 

The United Nations Development Programme (UNDP) established its presence in Armenia in 1993 and since then it has positioned itself as a strategic and substantive partner to the Government of Armenia and other stakeholders by assisting their efforts to advance human development and improve the well-being of citizens.
UNDP provides tangible, people-centered and innovative development solutions in Armenia, helping the country to build forward better.
UNDP works with a wide range of donors, public, private and civil society stakeholders at all levels in five major areas of development:

- Democratic Governance
- Socio-Economic Development
- Climate, Environment and Energy
- SDG and Innovative Finance
- Gender Equality


The Human Resources (HR) Unit of the CO Operations Center ensures that the office and projects are appropriately staffed with high quality and engaged personnel who receive the guidance, feedback, and development they need to fully contribute to the CO’s agenda and Sustainable Development Goals. The HR team applies strategic human resource management policies, procedures, programs and solutions – that leverage both technology and analytics – to promote a strong people management culture and high performing, diverse, inclusive and equitable workplace