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IT Support Officer, Service Desk
This announcement has been retrieved
Company: Byblos Bank Armenia
Deadline: 13 June 2018
Announcement Code:

JOB DESCRIPTION: 

The incumbent will provide effective support to Byblos Bank Armenia users on all hardware, software and information technology issues and requirements.

RESPONSIBILITIES: 

- Investigate user problems, identify their source, determine possible solutions, test and implement solutions;
- Install, configure and administer personal computers, Ethernet networks, network cabling, and other related equipment, devices and systems;
- Configure and install all hardware in Branches and Head office departments;
- Install and maintain all necessary infrastructure components on the workstations (Antivirus, network setup, service packs, security patches, etc);
- Ensure first level hardware support;
- Ensure user support on Core Banking System (Armsoft);
- Perform other job-related duties and responsibilities as assigned.

REQUIRED QUALIFICATIONS: 

- University degree in Computer Science;
- At least 2 years of professional work experience in a related field, preferably in Banking;
- Training and certification in IT field is a big advantage;
- Knowledge of English language;
- Proven ability to work under pressure;
- Positive and professional attitude;
- Experience in administration of Armsoft is an advantage.

APPLICATION PROCEDURES: 

All interested and qualified candidates are requested to send their CV to: ******************@**********.*** . Please, mention the position title ("IT Support Officer, Service Desk") in the subject line of the email. Only shortlisted applicants will be called for an interview.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

REMUNERATION/ SALARY: 

Competitive, plus benefits