JOB DESCRIPTION: 
5Asec is looking for a candidate for the position of Laundry Director.
RESPONSIBILITIES: 
- Manage all laundry day-to-day operations within budget and according to the highest standards;
- Preserve excellent level of customer service;
- Identify customers' needs and respond to all of their concerns proactively;
- Conduct commercial negotiations with customers and partners (hotels, restaurants and suppliers);
- Communicate with potential customers through phone calls and correspondence;
- Manage existing customers' complaints in a timely manner;
- Lead laundry by attracting, recruiting, training and appraising talented personnel;
- Establish targets, KPI's, schedules, policies and procedures;
- Comply with all health and safety regulations;
- Report to the Management regarding sales results and productivity.
REQUIRED QUALIFICATIONS: 
- Higher education, preferably in Sales, Marketing or Economics;
- Working knowledge of various computer software programs (Excel, Word, Armenian Software);
- At least 2 years of work experience in a relevant field (hotels, restaurants and cleaning service);
- Ability to spot and resolve problems efficiently;
- Mastery in delegating multiple tasks;
- Communication and leadership skills;
- Up-to-date knowledge of food and beverages' trends and best practices;
- Ability to manage personnel and meet financial targets;
- Client-oriented and service-minded person.
APPLICATION PROCEDURES: 
All qualified and interested candidates are welcome to send their CV/ resume with a photo to: *****@*******.** indicating the position title ("Laundry Director") in the subject line of the email. Only shortlisted candidates will be invited for an interview.
Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
REMUNERATION/ SALARY: 
Competitive