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Office Manager
| Company: | Yerani Travel |
|---|---|
| Location: | Yerevan, Armenia |
| Deadline: | 24 December 2020 |
TERM:
Full-timeJOB DESCRIPTION:
Yerani Travel is looking for an Office Manager to join its team.RESPONSIBILITIES:
- Organize online and from the desk sales of the services provided by the Company;- Plan and sell accommodations, day trips, private tours, transportation services and packages;
- Conduct business correspondence;
- Create new competitively priced products;
- Organize and manage the provision of the services;
- Search and contact new partners in Armenia and in other countries for B2B sales;
- Network with current partners;
- Cooperate with service providers to ensure timely and high quality services with acceptable costs;
- Find ways to improve B2C sales;
- Supervise the work of administrators to provide high quality services and ensure high sales volume;
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates and costs;
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events, etc.) to travelers;
- Collect payments/ fees;
- Deal with occurring travel problems, complaints or refunds;
- Enter data into the Company's software and maintain client files;
- Work with a special online reservation system;
- Arrange training in sales and communication for new and current employees.
REQUIRED QUALIFICATIONS:
- Fluency in Armenian, English and Russian languages; knowledge of other foreign languages is highly appreciated;- Strong sales and marketing skills;
- Good leadership, managerial and organizational skills;
- Ability to interact, communicate and negotiate effectively;
- Good knowledge of Armenian culture, history and geography;
- Work experience in tourism industry (preferably incoming tourism); experience in sales and marketing is preferred;
- Degree in Hospitality, Travel, Tourism, Business or a relevant field;
- Personal travel experience will be considered an advantage;
- Open minded, communicative, easy-going and friendly personality;
- Responsible, dynamic and action-oriented personality;
- Attention to details.
APPLICATION PROCEDURES:
All interested candidates are encouraged to submit their CV to: ****@************.*** mentioning the position title ("Office Manager") in the subject line of the email.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
