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Parts and Service Sales Representative (PSSR)
| Company: | Zeppelin Armenia |
|---|---|
| Duration: | Long-term |
| Start Date: | 01 June 2018 |
| Deadline: | 20 May 2018 |
| Announcement Code: |
JOB DESCRIPTION:
N/ARESPONSIBILITIES:
- Update the customer data (contacts, addresses, status) in 1C system;- Calculate the possible sales of parts to allocated customers according to their fleet operational status and annual utilization;
- Implement and properly document parts marketing programs and suggest new parts marketing programs according to current market situation;
- Responsible for cross functional cooperation with Parts Operation Department in processing and follow up the parts ordering and delivery;
- Responsible for cross functional cooperation with Service Department in terms of parts lists for repairs and CRC overhauls;
- Prepare commercial offers and present to customers for parts, components and services related to parts sales;
- Responsible for preparation and proceeding of the parts invoicing in 1C system and cross functional cooperation with financial department for proper proceeding of e-invoicing;
- Responsible for follow-up and document flow control of parts sales via factoring. Cooperate with customer and service providing bank;
- Communicate with customers and control receivable situation of parts invoices, as well as control acceptance of the invoices in e-invoicing and in physical acceptance;
- Responsible for periodical parts sales analysis for different periods, major classes, intensity etc.;
- In cooperation with Warranty Administrator implement control and proper documentation of goodwill procedures
- Periodically update the customer fleet status to parts marketing specialist for proper PTOS information input;
- Input corresponding activities and offers to MSD CRM;
- Responsible for in time and proper proceeding of the leads generated in MSD CRM by condition monitoring;
- In time and properly proceed with recovery plan by customer according to TS results;
- Responsible for follow-up and proper documentation of lost sales and collection of information by competitors
- In cooperation with Parts Marketing Specialist prepare and follow up OTO and different discount requests to CAT;
- Responsible for periodical machine inspection and their proper reporting to the corresponding system.
REQUIRED QUALIFICATIONS:
- University degree in technical sphere;- Fluent knowledge of English language;
- Analytical skills;
- Communication and negotiation skills;
- Ability to work under time pressure;
- Computer skills; 1C user skills are an advantage.
APPLICATION PROCEDURES:
All qualified and interested candidates should send their CV to: **.*******@********.*** . Please mention the position ("PSSR") in the subject line of the email. Only shortlisted candidates will be contacted.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
