Jobs and Careers

JOB DESCRIPTION: 

Dorado Web LLC is looking for a highly motivated, enthusiastic and high qualified specialist to join its team.

RESPONSIBILITIES: 

- Work with the customer support team to provide after-sales support for Company products;
- Work with customers/ customer support specialists to identify software problems and advise on the solution;
- Troubleshoot, test and fix faulty software;
- Analyze common trends/ underlying problems of Company products, reported by the customers, and inform respective departments;
- Work remotely with customers and assist in installing and configuring Company products on customers' websites;
- Work with Company different departments to address customer concerns in the most efficient way;
- Keep up to date with the latest technology of the industry.

REQUIRED QUALIFICATIONS: 

- Bachelor's or master's degree in Computer Science, Engineering or a related subject;
- At least 3 years of proven experience in web development. Experience in customer support is a plus;
- Knowledge of WordPress, Joomla and Drupal CMS;
- Demonstrable knowledge of web technologies including PHP, MySQL, HTML, CSS, JavaScript and AJAX;
- Strong communication skills. Ability to convey difficult technological solutions in a simple way;
- Analytical skills to be able to determine the issue and evaluate the best way to resolve it;
- Problem-solving skills and ability to instruct customers on how to perform technological maintenance;
- Time management skills;
- Excellent knowledge of English language;
- Excellent team working skills.

APPLICATION PROCEDURES: 

Interested individuals are requested to send their CV to: **@**********.*** . Please, clearly mention in the subject line: "PHP Support Developer". Only shortlisted candidates will be considered.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

REMUNERATION/ SALARY: 

Competitive

INTENDED AUDIENCE: 

All interested candidates