Jobs and Careers

TERM: 

Full-time

JOB DESCRIPTION: 

As a QA Engineer at Workfront, the incumbent will work in a cross-functional Agile team reviewing and estimating assigned work, creating test cases from requirements and executing test scenarios, and validating the functionality implemented for Workfront's Work Automation Cloud platform. He/ she will use his/ her talent and skills to review requirements, conduct exploratory testing, create and execute test cases, automate customers scenarios, report defects and verify defect resolutions, validate features and support those all the way to production release and beyond. He/ she will shape the test approach for individual features and feature areas by identifying needs for test data, environments, and tools, ensuring acceptable levels of functional test coverage, as well as centralizing around customer experience and values. Throughout the sprints and releases, the incumbent will clearly outline the current state of the product by communicating any and all the risks to the team and other stakeholders.

RESPONSIBILITIES: 

- Meet with own team and communicate the current state of testing activities and the quality of the application; provide update about work completed the other day and work that will be completed that day;
- Automate customer scenarios in UI (Selenium) and API layers;
- Work with own team to plan the sprint and take on tasks that will help the team succeed;
- Review requirements and work with product management to eliminate ambiguities and potential conflicts early in the process;
- Create and execute test cases and test plans to evaluate functionality and usability for assigned products and features;
- Identify, report, and track software defects, as well as verify the fixes;
- Work with customer support to investigate and escalate defects reported by Workfront customers;
- Conduct root cause analysis on defects and other issues, and suggest preventive actions to avoid those happening again in the future;
- Build experience with Workfront products to become a subject matter expert across the whole offering;
- Communicate test results, status and associated risks, with possible mitigation activities to the team and leadership;
- Analyze functional requirements and define the test approach for features and feature areas by identifying needs for test data, environments, and tools;
- Devise exploratory testing focused on customer workflows and user experience;
- Work with the test automation group to detect and close the gaps in automated test coverage and optimize the combined output from automated and exploratory testing.

REQUIRED QUALIFICATIONS: 

- Bachelor's degree in Computer Science, Business Information Systems or a related field or equivalent work experience;
- At least 3 years of software testing and quality assurance with direct experience with most of the typical daily tasks;
- Experience with the SDLC in an Agile environment;
- Demonstrable analytical skills and critical thinking;
- Understanding of different testing types and their applicability in different environments and situations;
- Fluency in processing a complex list of functional requirements and reducing them to testable features;
- Experience with SQL and relational databases, web technologies (HTTP, HTML and JavaScript) and tracking systems;
- "Will-do" attitude and growth mindset to ensure a successful journey with Workfront;
- Excellent written and at least practical verbal knowledge of English language.

DESIRED QUALIFICATIONS:
- Decent coding skills in any object-oriented programming language, and some test automation exposure based on those;
- Ability to diversify own approach depending on the specifics of the system under test, as well as time and resource constraints;
- Understanding of project management fundamentals;
- Enthusiasm for software testing, by describing how you keep up to speed with the recent developments of the craft;
- Demonstrated excellent communication skills;
- Enthusiasm and drive to take ownership of problems, deliver quality solutions, stand out from the pack and grow with the Company.

APPLICATION PROCEDURES: 

All the qualified and interested candidates are welcome to apply via: https://www.workfront.com/job/1117964/ .

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.