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Sales and Service Specialist
| Company: | Ucom |
|---|---|
| Location: | Yerevan, Armenia, Armenia |
| Duration: | Permanent, with 3 months of probationary period. |
| Start Date: | 01 May 2018 |
| Deadline: | 02 May 2018 |
JOB DESCRIPTION:
Ucom LLC is seeking а motivated and enthusiastic Sales and Service Specialist, who will be responsible for responding to the customers' queries, questions, inquiries and any other requests in an efficient and timely manner.RESPONSIBILITIES:
- Reply to the surveys, questions and requests related to the Company's general information (services, special offers, tariffs, etc.);- Carry out preliminary registration of the client, and transfer the requests to be finalized;
- Complete the registration, including the registration of the information, processing of the documents;
- Receive payments from customers;
- Start and follow the cease, deactivation or temporary cease according to request of the customers' accounts;
- During each consecutive contact with the current or potential customers, inform them about the new services and offers;
- Execute other requests and assignments required by the leadership, within the limits of the job title.
REQUIRED QUALIFICATIONS:
- Bachelor's degree;- Preferably work experience in customer care (welcome staff or Help Line);
- Excellent computer literacy;
- Fluency in Armenian language, advanced knowledge of Russian and English languages;
- Excellent oral communication skills;
- Flexibility and team work ability;
- Ability to work under pressure and manage stressful situations.
APPLICATION PROCEDURES:
If you meet the requirements above and are confident that your background and experience qualify you for the position, please e-mail your resume to: ******@****.** mentioning the position title ("Sales and Service Specialist") in the subject line of your email.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
