Jobs and Careers
Open search
Close search
SPM (Service Project Management) Assistant
06 Oct 2023
Provision of Training Services
17 Mar 2026
Senior Consultant, CBD COP17 Preparations
18 Mar 2026
Head of Revenue & Promotion System
03 Mar 2026
Rental Driver With/Without Vehicle
16 Mar 2026
Translator/Interpreter – Farsi-Armenian
16 Mar 2026
Intern for GIZ Armenia Country Office
18 Mar 2026
Ֆինանսական մասնագետ
10 Mar 2026
Administrative Assistant/Employment OR Service Contract
16 Mar 2026
Logistician/Employment OR Service Contract
16 Mar 2026
M&E Assistant /Employment OR Service Contract
16 Mar 2026
Project Officer/Employment OR Service Contract
16 Mar 2026
Թափքի Վերանորոգման և Ներկման Մասնագետ
16 Mar 2026
Project Facilitator/Employment OR Service Contract
16 Mar 2026
Տպագրիչ
27 Mar 2026
Driver
06 Mar 2026
Press and Public Information Officer
06 Mar 2026
Security Assistant
06 Mar 2026
ՀԱՐԹԱԿԻ ԲՈՎԱՆԴԱԿՈՒԹՅԱՆ ԲԱՐԵԼԱՎՄԱՆ ԾԱՌԱՅՈՒԹՅՈՒՆՆԵՐ ՄԱՏՈՒՑՈՂ ԸՆԿԵՐՈՒԹՅԱՆ ՆԵՐԳՐԱՎՈՒՄ
18 Mar 2026
Cybersecurity Engineer
27 Feb 2026
Interpreter
06 Mar 2026
Բովանդակության Տարածման և Լսարանի Ներգրավման Մասնագետ
10 Mar 2026
Store Manger
20 Feb 2026
Concept Note and Call for Applications Research Academy on Human Rights Research in Armenia (April–October 2026)
03 Mar 2026
Վարորդ-առաքիչ
03 Mar 2026
Call for Proposals - Open Call for Ideas by Women-led NGOs
16 Feb 2026
Team Assistant – Expert Services (f/m/d)
24 Feb 2026
Բժշկական Ներկայացուցիչ
16 Feb 2026
Հայտերի Ներկայացման Հրավեր "Բաց Գաղափարների Մրցույթ Կանանց Կողմից Ղեկավարվող Հասարակական Կազմակերպությունների Համար"
16 Feb 2026
Բանվորուհի
03 Mar 2026
SPM (Service Project Management) Assistant
| Company: | Huawei Technologies Armenia |
|---|---|
| Location: | Yerevan, Armenia |
| Duration: | Long term |
| Deadline: | 06 November 2023 |
JOB DESCRIPTION:
As the core of the maintenance project team, the SPM Assistant takes the lead in customer-facing contract fulfillment and issue resolution, ensures network stability, and is responsible for project operation results and customer satisfaction. Corresponding to mid- and senior-level management in the maintenance domain of customers, enhancing customer loyalty and helping customers achieve business success through value delivery, fulfilling contractual delivery of customer support services (including spare parts services), and supporting timely contract renewal and expansion of maintenance services.Young female professionals are especially encouraged to apply.
RESPONSIBILITIES:
- Act as the primary owner of maintenance project delivery and support pre-sales expansion and post-sales delivery of maintenance projects;- Be responsible for project operation management; manage costs such as maintenance service receivables, revenue, and labor hour approval; be responsible for the achievement of operation targets of maintenance projects;
- Manage customer satisfaction, regularly communicate with key customers (such as O&M directors and CXOs), present service value, and improve service brand;
- Identify major issues and complaints that customers are concerned about, initiate management escalation in a timely manner, drive closure, and take responsibility for the satisfaction of senior customers with major issues;
- Be responsible for customer coordination and organization during accident recovery and customer care after recovery;
- Be responsible for maintenance project initiation, team establishment, performance management, maintenance plan formulation and execution, and resource investment, plan execution, and delivery quality of maintenance projects.
REQUIRED QUALIFICATIONS:
- Education: Bachelor's degree or above, any major (management or technical background is preferable);- Language skills: fluency in English and Russian languages; knowledge of Chinese is optional;
- Work experience: working experience in a multinational company is preferable;
- Knowledge of ICT tools, MS Office tools, especially Excel;
- High sense of responsibility, comply with leadership;
- Experience of preparing reports and presentations;
- Team player, open communication, able to work in an international team;
- Easy learner, enthusiastic with good communication skills.
APPLICATION PROCEDURES:
Interested candidates should send their CV in English to: **.********@***************.*** and indicate the position title in the subject line they are applying for. The Company thanks all applicants for interest in career opportunities with Huawei; however, only selected candidates will be contacted for an interview.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
