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System Administrator
This announcement has been retrieved
Company: Techbox LLC
Location: Yerevan, Armenia
Deadline: 16 September 2020

TERM: 

Full-time

JOB DESCRIPTION: 

Digital Edge is seeking a System Administrator with a good English language knowledge to join its technical support team.

RESPONSIBILITIES: 

- Monitor IT systems;
- Work with monitoring/ alerting systems, troubleshoot and solve arising issues with engaging other teams if needed;
- Act rapidly in critical situations, handling multiple alerts simultaneously;
- Be able to ensure high availability and SLA's;
- Control the accuracy of responses to all received claims and problems from clients;
- Manage, track, report, and process assigned tickets daily and across shifts;
- Redirect problems to the appropriate departments;
- Create reports and ensure proper workflow;
- Work in a 24x7 team, with day and night shifts.

REQUIRED QUALIFICATIONS: 

- Written and verbal communication skills in English language;
- Good knowledge and hands-on experience in Windows and Linux Servers;
- Troubleshooting and customer service skills;
- Strong analytical and organizational skills, with passionate attention to detail;
- Ability to multitask, prioritizing multiple objectives and initiatives.

APPLICATION PROCEDURES: 

Interested candidates are welcome to send their CV in English language to: ****.*******@***********.*** , mentioning the position title("System Administrator") in the subject line of the email.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

REMUNERATION/ SALARY: 

Competitive, depending on previous experience and skills

ABOUT COMPANY: 

Digital Edge is represented in Armenia by Techbox LLC. Digital Edge provides managed cloud solutions, as well as information technology support services. For more information, please visit: http://digitaledge.net/.