JOB DESCRIPTION: 
The Telecom Network Engineer will be responsible for providing technical support to customers, troubleshooting technical issues, and handling new interconnections.
RESPONSIBILITIES: 
- Responsible for providing technical support to telecom partners;
- Responsible for network monitoring and support;
- Diagnose and resolve technical hardware and software issues;
- Troubleshoot and report VoIP and SMS performance issues;
- Identify and escalate priority issues per client specifications;
- Redirect problems to the appropriate department.
REQUIRED QUALIFICATIONS: 
- Education or training in the relevant field;
- Knowledge of computer applications and equipment of the relevant software;
- Knowledge of TCP/ IP, DNS, DHCP, VoIP, routers, IP routing and switches is preferred;
- Analytical, troubleshooting and customer service skills;
- Written and verbal communication skills in English and Russian languages.
APPLICATION PROCEDURES: 
All interested and qualified candidates are welcome to submit their CV to: **@*******.*** . Please, indicate the position title ("Telecom Network Engineer") in the subject line of the email.
Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
ABOUT COMPANY: 
Dexatel provides solution that enables businesses to connect, engage and interact with their customers. The Company is created to simplify the communication process for organizations and operators providing a range of telecommunication services. For more information about the Company, please visit:
https://dexatel.com/about-us/.