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Teller-operator
| Company: | EvocaBank |
|---|---|
| Duration: | Long-term, with a probation period |
| Start Date: | ASAP |
| Deadline: | 28 April 2019 |
| Announcement Code: |
JOB DESCRIPTION:
The incumbent will handle banking transactions, receive/ pay out money from/ to customers and apply them to the appropriate accounts. He/ she will keep records of money, answer customer questions, interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.RESPONSIBILITIES:
- Deliver services to customers;- Identify and fulfill the Bank customers' needs;
- Sell banking products;
- Acquire and retain new customers.
REQUIRED QUALIFICATIONS:
- Higher education;- At least 1 year of professional experience in customer service;
- Excellent command of Armenian banking legislation and customer service processes;
- Good grasp of MS Word, MS Excel as well as AS-Bank 4.0 software programs;
- International qualifications are a strong plus;
- Customer communication skills and outstanding customer service capabilities;
- Customer acquisition skills as well as excellent skills of sales plan implementation;
- Negotiation and conflict management skills;
- Analytical and practical flexible mindset;
- Fluency in Armenian language, excellent command of Russian and English languages.
APPLICATION PROCEDURES:
Interested applicants should submit their CV in PDF in Armenian or English language to: **@*********.** indicating "Teller/Operator" in the subject line. Only shortlisted candidates will be interviewed.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
