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Tourism Manager
| Company: | G2A CJSC |
|---|---|
| Location: | Yerevan, Armenia |
| Duration: | Permanent |
| Deadline: | 19 December 2019 |
JOB DESCRIPTION:
Go2Armenia is looking for a Tourism Manager to be responsible for the overall quality and profitability of Events and Tourism services of the Company. Starting from receiving the request to final reporting, this position requires that the total satisfaction of the client is provided as well as enhancing the professional image of Go2Armenia. The Tourism Manager gives direction and implements all Company standards and required duties.RESPONSIBILITIES:
The responsibilities Include, but are not limited to the following:- Manage Events and Tourism services efficiently, effectively and with total quality control;
- Keep up to date daily with the status of all the upcoming events and meetings and client relationships;
- Review incoming e-mail messages and resolve issues;
- Plan, monitor and report on budgets as well as status for each request in work on a weekly basis;
- Manage client relationships to enhance the image of Go2Armenia;
- Up-sell Go2Armenia services and related products to produce future business;
- Write proposals and respond to requests for proposals;
- Prepare timelines, critical path and monitor these activities throughout the duration of the project;
- Negotiate contracts on behalf of clients with hotels, suppliers, etc.;
- Monitor and approve expense reports for on-site staff;
- Educate themselves in the international event industry;
- Ensure quality control in all operations;
- Oversee and provide guidance to the project team.
REQUIRED QUALIFICATIONS:
- Ability to satisfactorily perform each of the duties outlined in the job description;- At least 2 years of experience in organizing events;
- Experience in creating and managing conference/ event budgets of a value exceeding 100,000 USD;
- Ability to work well with clients and respond to inquiries and requests in a timely and professional manner;
- Ability to work with clients of different cultures and with different expectations;
- Ability to address client's ideas, suggestions, and concerns and implement whenever possible;
- Diplomacy, tact, exceptional communication and customer service skills;
- Solid knowledge of MS Office programs;
- Excellent written and verbal communication skills in English, Russian and Armenian languages; as the Company works around the world a third foreign language is a true asset but not a requirement.
APPLICATION PROCEDURES:
Interested candidates are welcome to send a cover letter and resume to: **@**********.*** indicating the position title ("Tourism Manager") in the subject line of the email.Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
