ԴՐՈւՅՔ՝ 
Day/ night shift
ԱՇԽԱՏԱՆՔԻ ՆԿԱՐԱԳԻՐ՝ 
Ucom LLC is seeking a successful candidate who will provide the Company's information in an efficient and timely manner.
ՊԱՐՏԱԿԱՆՈւԹՅՈւՆՆԵՐ՝ 
- Provide general information (offers, services, tariff plans, promotion, etc.); reply to balance and invoice queries; provide technical assistance to customers;
- Update the customer database during customer contacts;
- Fix customer problems at the first contact and transfer non-resolved problems as complaints to the Troubleshooting Supervisor;
- Inform customers about new offers and services;
- Inform customers about the complaint status and resolution;
- Carry out the satisfaction inquiry campaign established by the Quality Team;
- Apply retention and customer loyalty during all contacts;
- Carry out retention and loyalty campaigns established by the Retention and Loyalty Team.
ԱՆՀՐԱԺԵՇՏ ՈՐԱԿԱՎՈՐՈՒՄՆԵՐ՝ 
- Bachelor's degree;
- 1-2 years of work experience in welcoming staff or help line is preferable;
- MS Office and Internet navigation skills;
- Advanced knowledge of Russian and English languages;
- Knowledge of other foreign languages is a plus;
- Excellent oral expression skills;
- Ability to listen.
ԴԻՄԵԼՈւ ԿԱՐԳԸ՝ 
Candidates who meet the above mentioned requirements and are confident that their background and experience qualify them for the position, are asked to send their resumes to: ******@****.** , mentioning the title of the announced position ("Call Center Specialist") in the subject line.
Խնդրում ենք Ձեր դիմում-նամակում հստակ նշել, որ այս հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.
ԿԱԶՄԱԿԵՐՊՈւԹՅԱՆ ՄԱՍԻՆ՝ 
Ucom LLC is a unified communications operator in Armenia, which offers symmetrical and mobile broadband Internet and other services.