Работа и карьера

ТИП ПОЛНОМОЧИЙ: 

Full-time

ОПИСАНИЕ ДОЛЖНОСТИ: 

ID Bank is seeking a Call Center Specialist to render distant customer service.

ОБЯЗАННОСТИ: 

- Attract customers through means of remote communication and render customer service;
- Provide clients with comprehensive information on banking services;
- Implement cross-sales and surveys through outgoing calls;
- Identify customer issues and provide recommendations;
- Provide clients with the necessary information.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Higher education;
- At least 1 year of work experience in the banking system, preferably in a call-center;
- Knowledge of the RA banking legislation;
- Cross-sales skills;
- Knowledge of computer software;
- Excellent knowledge of Armenian language, good knowledge of English and Russian languages;
- Excellent speaking skills;
- Teamwork skills;
- Communication skills.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

All interested candidates who meet the requirements above and are confident that their background and experience qualify them for this position, should fill in the application form attached to this announcement and send it to: **@******.** , mentioning the position title ("Call Center Specialist") in the subject line of the email. Only shortlisted candidates will be contacted.

Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.

ДОПОЛНИТЕЛЬНЫЕ ЗАПИСИ: 

After successful completion of the probation period, the Bank offers its employees a comprehensive medical insurance package, a comprehensive bonus plan, a corporate package for sports club services, banking services on preferential terms, etc.

ВЛОЖЕНИЯ:

Application Form