Работа и карьера

ОПИСАНИЕ ДОЛЖНОСТИ: 

If you are a person with an eagerness to find out-of-box solutions and use innovations have strong interpersonal and communication skills, the ability to work in a team and a high sense of responsibility, then Evocabank is waiting for you.

ОБЯЗАННОСТИ: 

- Answer customer’s phone calls and provide necessary information;
- Identification of customer needs, consultation through phone calls, electronic media
and communication software;
- Checking up, processing and implementing customer messages received from remote
service systems;
- Preparation and presentation of relevant reports;
- Implement other tasks assigned by the supervisor.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- University degree;
- At least a year's professional experience at bank as a Call center specialist;
- Good knowledge of electronic communication software like Skype, Viber, WhatsApp,
etc;
- Excellent communication skills;
- Customer-oriented approach;
- Negotiation and conflict management skills;
- Fast orientation;
- Initiative and high sense of responsibility;
- Excellent knowledge of Russian and English (oral and written).

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

Interested applicants should send their CVs to: **@*****.** indicating "Call Center Specialist (day shift )" in the subject line of the e-mail. Only short-listed candidates will be interviewed.

Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.

ДОПОЛНИТЕЛЬНЫЕ ЗАПИСИ: 

Join Evocabank team and get:
- Medical insurance;
- Favorable terms of Evocabank products, insurance discounts;
- High performance, holiday and year-end bonuses;
- Bonuses on the occasion of birthdays, marriage or birth of a child;
- Days-Off;
- Comfortable lunch and break zone;
- Stylish and free dress code;
- An environment equipped with innovative software and state-of-the-art hardware;
- Special courses/trainings for continues learning and career growth;
- Participation in international conferences and business trips abroad.