Работа и карьера

ТИП ПОЛНОМОЧИЙ: 

Night Shift (every 3rd day, from 21:00 to 09:00)

ОПИСАНИЕ ДОЛЖНОСТИ: 

Evocabank is looking for a motivated specialist who will answer the customers' incoming phone calls and provide information on banking services.

ОБЯЗАННОСТИ: 

- Identify customers' needs through phone calls and electronic media and offer banking services to them;
- Implement all the software steps necessary for remote servicing;
- Check up, process and implement customers' messages received through remote service systems;
- Work with data bases, implementing data entries, drafting reports and letters.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Higher education; degree in Economics or Finance is preferable;
- At least 1 year of work experience in banking as a Contact Center or Call Center Specialist;
- Fluency in Armenian, Russian and English languages;
- Good knowledge of MS Office, and electronic communication means, such as Skype, Viber, and WhatsApp;
- Ability to work in a team and find efficient solutions in changing environment;
- Pro-activity and sense of responsibility;
- Analytical and flexible thinking; cooperation skills.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

Interested candidates are welcome to send their CV in Armenian language (in PDF format) to: **@*********.** indicating the position title ("Contact Center Specialist") in the subject line of the email; or submit the CV to the Bank's Head Office at: 44/2 Hanrapetutyan Str., Yerevan 0010. Only shortlisted candidates will be interviewed.

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ЗАРПЛАТА: 

Competitive

ОТКРЫТ ДЛЯ/ КРИТЕРИИ ОТБОРА: 

All qualified candidates