Работа и карьера

ОПИСАНИЕ ДОЛЖНОСТИ: 

InfoPay is looking for a Customer Service Representative fluent in English language to join its Customer Care team to handle a high volume of email and chat to customers.

ОБЯЗАННОСТИ: 

- Follow all policies and procedures to promptly answer customer service emails and live chat in English language;
- Report any issues connected with customers or service/ websites to the Management immediately;
- Work directly with the Management and fellow team members in both Yerevan office and Boston office in the U.S.;
- Become very familiar with all of the Company's websites and services to be able to expertly assist customers.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Fluency in English language;
- Demonstrated ability to work effectively in a team;
- Proven track record of excellent communication and customer service skills;
- Enthusiasm for helping others;
- Ability to multi-task, prioritize and manage the time effectively;
- Patience for dealing with confused or irate customers.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

Interested candidates are welcome to send their CV to Jenna Raymond at: *****@***********.*** indicating the position title ("Customer Service Representative") in the subject line of the email.

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