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General Manager
| Компания: | Hosteeva |
|---|---|
| Локация: | Yerevan, Армения |
| Длительность: | Long-term |
| Крайний срок: | 24 March 2021 |
ОПИСАНИЕ ДОЛЖНОСТИ:
Hosteeva is looking for a self-motivated and results-driven General Manager to direct and manage Hosteeva's daily operations, business activities and to develop and implement effective business strategies and programs. The ideal candidate should have at least 3-5 years of experience in the hospitality industry, an excellent understanding of customer service, and strong leadership qualities.ОБЯЗАННОСТИ:
- Responsible for the day to day operations of all departments;- Responsible for developed strategic plans to optimize performance;
- Review and improve organizational effectiveness by developing processes overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement;
- Assign weekly performance goals and assure their completions;
- Delegate responsibilities;
- Resolve internal staff conflicts;
- Prepare reports for different departments or upper management;
- Develop standards, coachings, and team coordination;
- Seek out opportunities for expansion and growth;
- Create and manage budgets;
- Improve revenue;
- Answer representatives' questions, guide them through difficult calls and issues, defuse angry customers or handle issues that can not be fielded by representatives;
- Analyze departments' data;
- Assume responsibility budgeting and tracking experiences;
- Evaluate performance risky metrics.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ:
- Fluent knowledge of English, Armenian and Russian languages;- Outstanding communication, interpersonal and leadership skills;
- Previous working experience as a GM for 2 years;
- Multitasker and critical thinker with strong analytical skills;
- Excellent organizational and time management skills;
- Decision-making skills;
- Computer literate;
- Solid understanding of reporting and budgeting procedures.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК:
Interested candidates are welcome to send their cover letter and CV as well other relevant documents to: *********@********.*** indicating the position title ("General Manager") in the subject line of the e-mail.Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.
