Работа и карьера
Открыть поиск
Закрыть поиск
IT Service Desk Specialist
24 Февраль 2022
Provision of Training Services
17 Март 2026
Senior Consultant, CBD COP17 Preparations
18 Март 2026
Head of Revenue & Promotion System
03 Март 2026
Rental Driver With/Without Vehicle
16 Март 2026
Translator/Interpreter – Farsi-Armenian
16 Март 2026
Intern for GIZ Armenia Country Office
18 Март 2026
Ֆինանսական մասնագետ
10 Март 2026
Administrative Assistant/Employment OR Service Contract
16 Март 2026
Logistician/Employment OR Service Contract
16 Март 2026
M&E Assistant /Employment OR Service Contract
16 Март 2026
Project Officer/Employment OR Service Contract
16 Март 2026
Թափքի Վերանորոգման և Ներկման Մասնագետ
16 Март 2026
Project Facilitator/Employment OR Service Contract
16 Март 2026
Տպագրիչ
27 Март 2026
Driver
06 Март 2026
Press and Public Information Officer
06 Март 2026
Security Assistant
06 Март 2026
ՀԱՐԹԱԿԻ ԲՈՎԱՆԴԱԿՈՒԹՅԱՆ ԲԱՐԵԼԱՎՄԱՆ ԾԱՌԱՅՈՒԹՅՈՒՆՆԵՐ ՄԱՏՈՒՑՈՂ ԸՆԿԵՐՈՒԹՅԱՆ ՆԵՐԳՐԱՎՈՒՄ
18 Март 2026
Cybersecurity Engineer
27 Февраль 2026
Interpreter
06 Март 2026
Բովանդակության Տարածման և Լսարանի Ներգրավման Մասնագետ
10 Март 2026
Store Manger
20 Февраль 2026
Concept Note and Call for Applications Research Academy on Human Rights Research in Armenia (April–October 2026)
03 Март 2026
Վարորդ-առաքիչ
03 Март 2026
Call for Proposals - Open Call for Ideas by Women-led NGOs
16 Февраль 2026
Team Assistant – Expert Services (f/m/d)
24 Февраль 2026
Բժշկական Ներկայացուցիչ
16 Февраль 2026
Հայտերի Ներկայացման Հրավեր "Բաց Գաղափարների Մրցույթ Կանանց Կողմից Ղեկավարվող Հասարակական Կազմակերպությունների Համար"
16 Февраль 2026
Բանվորուհի
03 Март 2026
IT Service Desk Specialist
| Компания: | KPMG Armenia |
|---|---|
| Локация: | Yerevan, Армения |
| Крайний срок: | 18 March 2022 |
ОПИСАНИЕ ДОЛЖНОСТИ:
KPMG Armenia is looking for an IT Service Desk Specialist to join its team.ОБЯЗАННОСТИ:
- Accept IT and information security-related requests (received by phone, e-mail, web-based system, personally), registration, resolution or escalation;- Ensure that user requests are logged and resolved within the agreed time frame (according to SLA if applicable);
- Escalate problems reasonably, accurately and on time to the IT Service providers, for example in case of a network failure or a computer or service failure, and keep users with outstanding problems informed of the status and any unforeseen delays in the resolution process;
- Handle the first line of Skype-telephony, MS Teams, audio and video-conference systems;
- Handle multi-functioning devices (print, scan, copy);
- Provide first line technical support and problem solving in cases of user hardware/ software failure;
- Provide first line technical support and problem solving in cases of network failure and multi-function devices errors (print, scan, copy);
- Provide installation and upgrading of computer systems hardware and software;
- Provide consultation and training for end users;
- Participate in execution of the ITS projects if required, such as migrations and projects, installing software when agreed, etc.;
- Maintain the IT Service Desk related databases and documentation;
- Responsible for compliance with IT Services procedures and policies, IT knowledge databases;
- Responsible for warehouse inventory.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ:
- Higher education, preferably in Computer Science, Mathematics or Engineering;- At least 1 year of working experience in support;
- Knowledge of networking technologies basics;
- Good interpersonal and communication skills;
- Advanced user of MS Office products (mainly Word, Excel, Outlook, PowerPoint), MS Teams, Skype for Business;
- Strong knowledge of Windows 10 (certificate is a plus);
- ITIL knowledge will be an advantage;
- Active Directory and SCCM knowledge is a plus;
- Team member with strong interpersonal skills;
- Ability to work under pressure;
- Readiness to take on responsibility;
- Good knowledge of English and Russian languages.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК:
Interested candidates are welcome to send their CV/ resume to: *******@****.**.** . Please indicate the title of position ("IT Service Desk Specialist") in the subject line of the email, otherwise the application will not be considered. Only short-listed candidates will be contacted.Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.
