ОПИСАНИЕ ДОЛЖНОСТИ: 
The incumbent will provide effective support to Byblos Bank Armenia users on all hardware, software and information technology issues and requirements.
ОБЯЗАННОСТИ: 
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions;
- Install, configure and administer personal computers, Ethernet networks, network cabling, and other related equipment, devices and systems;
- Configure and install all hardware in Branches and Head office departments;
- Install and maintain all necessary infrastructure components on the workstations (Antivirus, network setup, service packs, security patches, etc);
- Ensure first level hardware support;
- Ensure user support on Core Banking System (Armsoft);
- Perform other job-related duties and responsibilities as assigned.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 
- University degree in Computer Science;
- At least 2 years of professional work experience in a related field, preferably in Banking;
- Training and certification in IT field is a big advantage;
- Knowledge of English language;
- Proven ability to work under pressure;
- Positive and professional attitude;
- Experience in administration of Armsoft is an advantage.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 
All interested and qualified candidates are requested to send their CV to: ******************@**********.*** . Please, mention the position title ("IT Support Officer, Service Desk") in the subject line of the email. Only shortlisted applicants will be called for an interview.
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ЗАРПЛАТА: 
Competitive, plus benefits