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Receptionist
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Подать заявку сейчас
Компания: Europe Hotel
Локация: Yerevan, Армения
Длительность: Permanent
Дата начала: ASAP
Крайний срок: 10 October 2019

ТИП ПОЛНОМОЧИЙ: 

Full-time

ОПИСАНИЕ ДОЛЖНОСТИ: 

Europe Hotel is looking for a Receptionist to join its team.

ОБЯЗАННОСТИ: 

- Greet and register the guests into the Hotel in a prompt manner; process customer payments according to established policies and procedure;
- Handle confidential information, including guest records, with a high degree of integrity;
- Answer and route calls as appropriate; take guest messages with accuracy;
- Offer and properly handle requests for wake-up calls;
- Ensure reception and common area/ lobby is clean;
- Answer guests' questions about the property and amenities and be able to refer and direct guests to area attractions and outlets; arrange for the appropriate transportation of guests to and from the Hotel when necessary;
- Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests; follow up to ensure guest satisfaction;
- Complete daily paperwork to include cashing out, documenting all adjustments, miscellaneous charges and check-outs;
- Balance cash bag at open and closing of each shift;
- Provide a professional image at all times through appearance and dress;
- Follow the Company's policies and procedures.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Higher Education;
- Fluent knowledge of English and Russian languages; knowledge of French language is preferable;
- Computer and typing skills;
- Proven job diligence, dedication and attention to details;
- Ability to develop and maintain working relationship with the team and welcome positive attitude towards guests.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

Interested candidates are encouraged to submit their CV with a photo to: *****@***********.** mentioning the position title ("Receptionist") in the subject line of the email.

Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.

ОТКРЫТ ДЛЯ/ КРИТЕРИИ ОТБОРА: 

All interested candidates