Работа и карьера

ОПИСАНИЕ ДОЛЖНОСТИ: 

Ucom LLC is seeking а motivated and enthusiastic Sales and Service Specialist, who will be responsible for responding to the customers' queries, questions, inquiries and any other requests in an efficient and timely manner.

ОБЯЗАННОСТИ: 

- Reply to the surveys, questions and requests related to the Company's general information (services, special offers, tariffs, etc.);
- Carry out preliminary registration of the client, and transfer the requests to be finalized;
- Complete the registration, including the registration of the information, processing of the documents;
- Receive payments from customers;
- Start and follow the cease, deactivation or temporary cease according to request of the customers' accounts;
- During each consecutive contact with the current or potential customers, inform them about the new services and offers;
- Execute other requests and assignments required by the leadership, within the limits of the job title.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Bachelor's degree;
- Preferably work experience in customer care (welcome staff or Help Line);
- Excellent computer literacy;
- Fluency in Armenian language, advanced knowledge of Russian and English languages;
- Excellent oral communication skills;
- Flexibility and team work ability;
- Ability to work under pressure and manage stressful situations.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

If you meet the requirements above and are confident that your background and experience qualify you for the position, please e-mail your resume to: ******@****.** mentioning the position title ("Sales and Service Specialist") in the subject line of your email.

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