Работа и карьера
Открыть поиск
Закрыть поиск
Technical Support Specialist
16 Апрель 2019
Provision of Training Services
17 Март 2026
Senior Consultant, CBD COP17 Preparations
18 Март 2026
Head of Revenue & Promotion System
03 Март 2026
Rental Driver With/Without Vehicle
16 Март 2026
Translator/Interpreter – Farsi-Armenian
16 Март 2026
Intern for GIZ Armenia Country Office
18 Март 2026
Ֆինանսական մասնագետ
10 Март 2026
Administrative Assistant/Employment OR Service Contract
16 Март 2026
Logistician/Employment OR Service Contract
16 Март 2026
M&E Assistant /Employment OR Service Contract
16 Март 2026
Project Officer/Employment OR Service Contract
16 Март 2026
Թափքի Վերանորոգման և Ներկման Մասնագետ
16 Март 2026
Project Facilitator/Employment OR Service Contract
16 Март 2026
Տպագրիչ
27 Март 2026
Driver
06 Март 2026
Press and Public Information Officer
06 Март 2026
Security Assistant
06 Март 2026
ՀԱՐԹԱԿԻ ԲՈՎԱՆԴԱԿՈՒԹՅԱՆ ԲԱՐԵԼԱՎՄԱՆ ԾԱՌԱՅՈՒԹՅՈՒՆՆԵՐ ՄԱՏՈՒՑՈՂ ԸՆԿԵՐՈՒԹՅԱՆ ՆԵՐԳՐԱՎՈՒՄ
18 Март 2026
Cybersecurity Engineer
27 Февраль 2026
Interpreter
06 Март 2026
Բովանդակության Տարածման և Լսարանի Ներգրավման Մասնագետ
10 Март 2026
Store Manger
20 Февраль 2026
Concept Note and Call for Applications Research Academy on Human Rights Research in Armenia (April–October 2026)
03 Март 2026
Վարորդ-առաքիչ
03 Март 2026
Call for Proposals - Open Call for Ideas by Women-led NGOs
16 Февраль 2026
Team Assistant – Expert Services (f/m/d)
24 Февраль 2026
Բժշկական Ներկայացուցիչ
16 Февраль 2026
Հայտերի Ներկայացման Հրավեր "Բաց Գաղափարների Մրցույթ Կանանց Կողմից Ղեկավարվող Հասարակական Կազմակերպությունների Համար"
16 Февраль 2026
Բանվորուհի
03 Март 2026
Technical Support Specialist
| Компания: | RSM International |
|---|---|
| Крайний срок: | 01 May 2019 |
| Код объявления: |
ТИП ПОЛНОМОЧИЙ:
Part-timeОПИСАНИЕ ДОЛЖНОСТИ:
RSM International is looking for a candidate, who is naturally a helper, enjoys assisting people with computer issues and is able to explain technical details simply, for the position of Technical Support Specialist. The primary goal of this position is to ensure smooth operation of virtual classrooms by students and teachers.ОБЯЗАННОСТИ:
- Research and identify solutions to software and hardware issues;- Diagnose and troubleshoot technical issues, including account setup and access privileges;
- Ask customers targeted questions to quickly understand the root of the problem;
- Talk clients through a series of actions via chat, until they've solved a technical issue;
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers);
- Provide prompt and accurate feedback to customers;
- Refer to internal database or external resources to provide accurate tech solutions;
- Ensure all issues are properly logged;
- Prioritize and manage several open issues simultaneously;
- Document technical knowledge in the form of notes;
- Maintain friendly and professional relationships with clients bearing in mind most of them are young children and their parents.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ:
- Hands-on experience with Windows, Linux and Mac OS environments;- Good understanding of computer systems, video and audio equipment, mobile devices and other tech products;
- Ability to diagnose and troubleshoot basic technical issues;
- Familiarity with virtual classroom environments is a plus;
- Excellent problem-solving and communication skills;
- Ability to provide step-by-step technical help, both written and verbal;
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
DESIRED QUALIFICATIONS:
- Work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role;
- Bachelor's degree in Information Technology, Computer Science or relevant field.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК:
All qualified candidates are encouraged to submit their CV to: ****.********@*************.*** indicating the position title ("Technical Support Specialist") in the subject line of the email.Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.
