Работа и карьера

ОПИСАНИЕ ДОЛЖНОСТИ: 

Armenian Card is looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of its products. The incumbent will join a team of talented people, who work collaboratively with developers, quality engineers, product managers, and usability experts to make the products easier to use.

ОБЯЗАННОСТИ: 

- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements;
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience;
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content;
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets the users up for success;
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications;
- Evaluate current content and develop innovative approaches for improvement;
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements;
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation;
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage;
- Research, create, and maintain information architecture templates that uphold organizational and legal standards.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Bachelor's degree in the relevant technical field, preferably in Computer Science or Engineering;
- 2-4 years of industry experience as an effective technical writer;
- Proven ability to quickly learn and understand complex topics;
- Proven work experience in technical writing of software documentation;
- Previous experience in writing documentation and procedural materials for multiple audiences;
- Superior written and verbal communication skills, with a keen eye for detail;
- Experience in working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

DESIRED QUALIFICATIONS:
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization;
- Firm understanding of the systems development life cycle (SDLC);
- Previous software development experience;
- Basic familiarity with XML and software development;
- Experience in using XML tools.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

Interested candidates are welcome to send their CV to: ****@****.** indicating the position title ("Technical Writer") in the subject line of the email. Only shortlisted candidates will be contacted.

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ЗАРПЛАТА: 

Highly competitive, plus a social package

ОТКРЫТ ДЛЯ/ КРИТЕРИИ ОТБОРА: 

All eligible candidates