Работа и карьера

ОПИСАНИЕ ДОЛЖНОСТИ: 

Evocabank is looking for a VIP Customer Service Specialist. The incumbent will be responsible for the excellent customer service and customer attraction in the Division of the Bank.

ОБЯЗАННОСТИ: 

- Ensure VIP customer high-quality service;
- Identify and fulfill the Bank customers' needs;
- Sell banking products;
- Acquire new customers.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 

- Higher education;
- At least 1 year of professional experience (customer service in banking);
- Excellent command of Armenian banking legislation and customer service procedures;
- Good grasp of MS Word, MS Excel as well as AS-Bank 4.0 software programs;
- International qualifications are a strong plus;
- Outstanding communication skills and ability to deliver excellent services to VIP customers;
- Customer acquisition and sales plan implementation skills;
- Negotiation and conflict management skills;
- Analytical and practical flexible mindset;
- Fluency in Armenian language, excellent command of Russian and English languages.

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 

Interested candidates are welcome to send their CV in PDF to: **@*********.** indicating the position title ("VIP Customer Service Specialist") in the subject line of the e-mail. Only short-listed candidates will be interviewed.

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ЗАРПЛАТА: 

Competitive salary, plus package of benefits

ОТКРЫТ ДЛЯ/ КРИТЕРИИ ОТБОРА: 

All qualified candidates