ТИП ПОЛНОМОЧИЙ
: 
Shift work (including 2 night shifts per week)
ОПИСАНИЕ ДОЛЖНОСТИ
: 
Hosteeva LLC is looking for a Customer Support Specialist. The incumbent will be expected to maintain professional contact with customers and be ready to work flexibly as the role is likely to involve shifts, as well as night shifts.
ОБЯЗАННОСТИ
: 
- Respond to calls, email and text messages;
- Troubleshoot website issues and escalate to the technical team;
- Manage and resolve customer complaints;
- Document all call information according to standard operational procedures.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
: 
- High proficiency in English language, both verbal and written;
- Ability to work night shifts;
- Solid communication and excellent interpersonal skills.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
: 
All interested and qualified candidates are encouraged to send their CV to:
agazarova@hosteeva.com indicating the position title ("Customer Support Specialist") in the subject line of the email. Only short-listed candidates will be invited for the interviews.
Подавая на вакансию, пожалуйста укажите Career Center как источник информации о вакансии и сайт www.careercenter.am. Спасибо!
ЗАРПЛАТА
: 
Competitive
О КОМПАНИИ
: 
Hosteeva is an hospitality company, located in New Orlean, which has its branches in Armenia and Ukraine. For more information about the Company, please visit:
https://www.hosteeva.com/.