Yerani Travel is looking for an Office Manager to join its team.
- Organize online and from the desk sales of the services provided by the Company;
- Plan and sell accommodations, day trips, private tours, transportation services and packages;
- Conduct business correspondence;
- Create new competitively priced products;
- Organize and manage the provision of the services;
- Search and contact new partners in Armenia and in other countries for B2B sales;
- Network with current partners;
- Cooperate with service providers to ensure timely and high quality services with acceptable costs;
- Find ways to improve B2C sales;
- Supervise the work of administrators to provide high quality services and ensure high sales volume;
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates and costs;
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events, etc.) to travelers;
- Collect payments/ fees;
- Deal with occurring travel problems, complaints or refunds;
- Enter data into the Company's software and maintain client files;
- Work with a special online reservation system;
- Arrange training in sales and communication for new and current employees.
- Fluency in Armenian, English and Russian languages; knowledge of other foreign languages is highly appreciated;
- Strong sales and marketing skills;
- Good leadership, managerial and organizational skills;
- Ability to interact, communicate and negotiate effectively;
- Good knowledge of Armenian culture, history and geography;
- Work experience in tourism industry (preferably incoming tourism); experience in sales and marketing is preferred;
- Degree in Hospitality, Travel, Tourism, Business or a relevant field;
- Personal travel experience will be considered an advantage;
- Open minded, communicative, easy-going and friendly personality;
- Responsible, dynamic and action-oriented personality;
- Attention to details.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК:
All interested candidates are encouraged to submit their CV to: email@example.com
mentioning the position title ("Office Manager") in the subject line of the email.
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