ТИП ПОЛНОМОЧИЙ
: 
2-3 working days weekly, 9pm - 9am
ОПИСАНИЕ ДОЛЖНОСТИ
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Evocabank is looking for an Online Customer Service Specialist (Night shift) to join its team.
ОБЯЗАННОСТИ
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- Proceed customer applications submitted through online systems;
- Implement transactions by fast money transfer systems;
- Implement other online services provided by the Bank;
- Reply to messages sent by clients via online systems;
- In case of any problems with the online systems contact the customer and quickly fix the issues;
- In case of suspicious transactions or rejected ones, contact the customer and provide details about the rejection.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
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- University degree in Economics or Finance;
- At least 1 year of professional experience in the field;
- Excellent command of Armenian banking legislation;
- Good knowledge of MS Word, MS Excel as well as AS-Bank 4.0 software programs;
- International qualifications will be a strong plus;
- Negotiation and conflict management skills;
- Analytical mind.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
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Interested applicants should send their CV in Armenian language to:
cv@evocabank.am indicating "Online Customer Service Specialist (night shift)" in the subject line of the e-mail. Only short-listed candidates will be interviewed.
Подавая на вакансию, пожалуйста укажите Career Center как источник информации о вакансии и сайт www.careercenter.am. Спасибо!
ЗАРПЛАТА
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Competitive
О КОМПАНИИ
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Evocabank CJSC is a commercial bank in Armenia. The Company is focused on developing mobile services. For more information about the Company, please visit:
www.evocabank.am.